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Welcome to Quality

legal notice

legal

burger pen AG
Hauptstrasse 20
CH-1713 St. Antoni
Tel.: 0041-26 495 94 70
email: infos@burgerpen.com

data privacy policy

The operator of this website takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. It is generally possible to use this website without having to specify any personal data. In cases where personal data is collected on our website (e.g. names, addresses or email addresses), this is always done, where possible, on a voluntary basis. This data is not disclosed to third parties without your express consent. We must advise that security gaps may arise when transmitting data over the Internet (e.g. when communicating by email). It is not possible to protect such data completely against access by third parties.

Information, erasure, blocking

You have the right at any time to obtain information, free of charge, about your stored personal data, the source and recipients of this data and the purpose of data processing. You also have the right to have this data rectified, blocked or erased. You can contact us at any time in relation to this or other issues regarding the subject of personal data at the address specified in the legal notice.

Server log files

For technical reasons, the website provider automatically stores information in “server log files”, which your browser automatically transmits to us. The following information is transmitted:
• Browser type/browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• IP address of the accessing computer
• Time of the server request
This data is needed to guarantee the stability of the system, performance and troubleshooting. IP addresses are immediately anonymised. Consequently, this data cannot be assigned to specific individuals. This data is not aggregated with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal usage.

Cookies

Websites sometimes use “cookies”. Cookies do not damage your computer and do not contain viruses. They are used to make our website more user-friendly, more efficient and more secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies that we use are “session cookies”, which are automatically deleted when you leave the site. Other cookies remain on your device until you delete them. These cookies enable us to recognise your browser when you visit our website again. You can configure your browser to notify you when cookies are placed on your device. You can allow cookies only in individual cases, accept cookies in certain circumstances or exclude them generally and automatically delete the cookies when you close your browser. Disabling cookies may restrict the functionality of this website.

Contact form

If you send us enquiries, your data, including the contact data that you have provided, will be stored on our system for the purposes of processing your enquiry and in the event that there are follow-up questions. We do not forward this data without your consent. If a contract is not concluded (for a purchase), we will erase this data 6 months after the last contact is made. Please note that enquiries are transmitted over the Internet in unencrypted emails and unauthorised access by third parties cannot be completely excluded.

Opting out of marketing emails

The use of contact data published as part of the obligation to provide a legal notice (Impressumspflicht) to send marketing material and information that has not been expressly requested is hereby excluded. The operator of the website reserves the right to take legal action in the event of the unrequested sending of marketing information such as spam emails.

Newsletter data

If you would like to receive the newsletter offered on the website, we will need your email address and information that proves you are the owner of the specified email address and agree to receive the newsletter. Other data is not collected. We use this data solely to send information that has been requested and do not forward it to third parties. You can withdraw the consent that you have given to store and use your data and email address to send you the newsletter. You can do this at any time, either by clicking the “Unsubscribe” link in the newsletter or by sending an informal email to datenschutz@burgerswisspen.com.

general terms and conditions

General Terms and Conditions of Sale and Delivery

For Export business German law is valid The terms and conditions contained herein are solely valid for all sales, deliveries and payments. Any other terms and conditions are only valid if agreed to in writing. 1. Quotations All quotations are without engagement and are non-binding for any subsequent deliveries. Purchase orders and supply contracts do not become binding for us until an order confirmation has been issued by ourselves. 2. Catalogue / Price List Prices are valid till a new catalogue or price list appears, after that all old prices are no more valid anymore. burger pen AG has the right to change the prices without any advance announcement. All prices within Germany are quoted plus any applicable value added tax. We will not be liable for any printing mistakes in catalogue or colour differences on products shown in the catalogue. 3. Shipment / Delivery time Deliveries within Germany are free and insured, more than one shipping address will be invoiced. Specified lead-times apply to normal order processing. In the event of changes required after order placement, lead-time shall be extended by the period of time required to implement such changes. Deviations of ± 5 % of the ordered quantity are permissible for injection molded parts, and actual quantities shall be invoiced. 4. Payment All payments must be made to us in Euros (EUR). Invoices are payable within 10 days after date of invoice, less 2 % discount or after 30 days net. For first orders we will invoice cash in advance less a 2% cash discount. In case of late payment, past-due interest shall be invoiced as of the due date at the prevailing bank rate. 5. Conditional Sales Goods supplied by ourselves remain our property until the purchase price has been paid in full and all claims resulting from the business relationship have been fulfilled. The buyer has the right to further process goods provided by ourselves for us and on our behalf, and to sell them in the course of normal business activity. Resultant processed goods remain our property until the purchase price has been paid in full and all claims resulting from the business relationship have been fulfilled. In case of resale, the buyer shall assign his claims against the third party buyer to us. These claims shall replace our rights of ownership in order to secure payment of the purchase price. 6. Notices of Defect Notices of defect must be submitted to ourselves in writing within 10 days after receipt of goods. In the case of justified complaints, we shall, at our own discretion, either rework or replace defective goods at no charge. Rejected goods must be returned to us upon request. Any other claims for rescission of sale, price reduction or compensation for damages are excluded, regardless of the legal grounds for such claims. 7. Imprint and release samples After placing your order we will send visualization for release by mail or email. After receipt of your written release we will start production. 8. Trade marks and customer logos We have the right to use and show our customers trade marks and logos, given for orders, as examples in our catalogue and website. 9. Place of performance The exclusive place of performance and jurisdiction is D – 79098 Freiburg im Breisgau, Germany 10. Applicable Law German law shall apply exclusively.